Product and Service

Chris Heathcote: anti-mega: service design notes: tools, not services
I’ve been thinking about the differences between a service and a tool.
I hit this a few weeks ago – I bought a Nike+ pedometer, as I’m always pretty interested in quantifying my life. I wanted to use it just as a pedometer, recording my steps all day. [...]

On Designing

I have been strugling with a paradigm shift where students learn to design artefacts – from a more or less ‘product design’ perspective. In time, and in specific circumstances this practice – which is intensely analytical and re-design focussed – adds interaction design ideology on to its practice, and thus privileges the focus group and [...]