Today we looked at BGL system options and sketched a schematic that focussed upon information management. This would give us a good idea of the hardware and software requirements of the products in the system.
Posts Tagged as ‘Service Design’
July 15, 2009
Service design for India
Soumitri Varadarajan – Service design for India: The thinking behind the design of a local curriculum | Re-public: re-imagining democracy – english version
It was in the 1970s, a full ten years after the new design schools had been set up in India, that you see a lot of activity on the contextual discourse of design [...]
June 22, 2009
What is the Service Design Research initiative?
What’s SDR « Service Design Research
It aims to collectively build an understanding and foster a dialogue on where ideas and concepts of Service Design have come from, how these evolved over the last two decades as well as report and review current research and service design practices. The motivation is to consolidate existing knowledge and [...]
January 28, 2009
Saffer new book
Saffer on Service Design and how it just vaporises when you touch it!
Dissolving Service Design
I’m starting a revision of my book Designing for Interaction. It’s about three years old now, and lots of things, including my own perspective on interaction design, have changed in the four years since I started writing it. (Just as one [...]
December 9, 2008
A New School for India
Imagine a country where by many estimates 70% of the population is rural – with poor access to work, services and the benefits of technology. Where life in a sense is a curious mix of the ancient ways-practices and contemporary in the mobile phone and shampoo sachet. This context has energised many different responses -
William [...]
December 3, 2008
You may already practice service design
Service design is old – and many different people do it. But the time has come to move from ‘need’ driven initiatives – which are also called social innovations – to a more ’systematic approach’. For social innovations and disruptive innovations dislodge the dominant industry – and companies today looking to build resilience need the [...]
December 3, 2008
What kind of people work in service design
Some people with a design background work in service design. I have posted the engine ‘people’ page here to give a slice of profession specializations – Product Design and Graphic design in particular.
Engine Service Design | About us
Engine people are a multi-disciplinary team of service specialists, and a network of experienced associates.
December 3, 2008
start tackling problems and pushing through ideas together
Emergence 2007 » Blog Archive » What People Are Saying About the Emergence Conference
One of the big pushes coming out of the conference was to start continuing the conversations we’ve had over the past three days so that we don’t just convene every once in a while to talk about what [...]
November 26, 2008
Daily Dump
Composting Service in Bangalore India. By Poonam Bir – a designer, graduate of NID.
home | Daily Dump
Daily Dump offers a range of products and services that help compost at home.It also provides solutions and knowledge through an open source platform.
As a service, Daily Dump helps you manage your household waste andconvert it to useful high-quality [...]
November 26, 2008
Daily Dump
Composting Service in Bangalore India. By Poonam Bir – a designer, graduate of NID.
home | Daily Dump
Daily Dump offers a range of products and services that help compost at home.It also provides solutions and knowledge through an open source platform.
As a service, Daily Dump helps you manage your household waste and
convert it to useful high-quality [...]
November 22, 2008
India in rush to build toilets
India in rush to build toilets | theage.com.au
INDIA has a massive plumbing problem. More than half a billion citizens don’t have a toilet and the country needs to build 78 new ones every minute over the next four years to meet the Government’s ambitious sanitation target.
One in two Indians, or about 650 million people, defecates [...]
November 21, 2008
These systems helped people kick ass
This is for you if you have been following ‘another take on service design’ that I promised a few posts ago. I am building an argument that service design as it has come about – CMU/RED and all that stuff – doesnt quite cut it. Yes it will become canonical – there will be stuff [...]
November 20, 2008
If They Build a Medical Home, Will the Docs Come?
Disease Management Care Blog: If They Build a Medical Home, Will the Docs Come?
Among its many admittedly good qualities, the patient centered medical home (PCMH) has been lauded as the means to resuscitate, re-engineer or revive primary care. The Disease Management Blog asks: assuming the PMCH has plenty of merit by itself, what does it [...]
November 20, 2008
Thinking about services that starts with the individual not the organisation
In View – NHS board level development team
The report argues that it is time to “move from an NHS that has rightly focused on increasing the quantity of care to one that focuses on improving the quality of care”. For Darzi, quality is not merely about doing the same things better, but about creating personalised [...]
November 20, 2008
The Membership Project
About the Membership Project | The Membership Project
The Membership Project explores how the social web and other factors are changing the ways in which we may belong to groups and organisations.
We believe that these changes will have major implications for civil society institutions, ranging from national charities to local groups.
Put simply, will people still pay [...]
November 20, 2008
Is this the real story of service design?
This is what the wikipedia says about service design.
But I see this as just one strain – this is when product designers took their methodology into the design of services. And they needed to do this when they realised that the internet integrated business economy was being constructed more and more as a a [...]
November 17, 2008
Service design as a growing discipline
Design Council | About design | Design disciplines | Service design
Business and management courses are fast-growing areas in education and increasingly, courses or modules in these courses are being included that show how to manage products and services. The design of services is a natural component of such courses.
* [...]
November 14, 2008
Using design to crack society’s problems
Putting people first » Using design to crack society’s problems
Hilary Cottam Hilary Cottam is the 2005 UK Designer of the Year and former director of RED [archive site], the meanwhile closed innovation unit of the UK Design Council. I interviewed her last year for Torino World Design Capital site. And she is suddenly hot.
She made [...]
November 14, 2008
A Tale of Two Diabetics
Disease Management Care Blog: A Tale of Two Diabetics
Meet Homer. His appetite for doughnuts and aluminum wrapped carbonated carbohydrate-rich beverages has finally caught up with him. His doctor has told him that he’s overweight and has diabetes mellitus. An oaf he may be, but he’s a lovable well-meaning oaf who does his best to follow [...]
