Tag Archives: Service Design

BGL system options

Today we looked at BGL system options and sketched a schematic that focussed upon information management. This would give us a good idea of the hardware and software requirements of the products in the system.

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Teaching Design for Sustainability

I had a bit of fun writing this abstract for ICSID 2009, to be in Singapore. A new beginning for teaching Design for Sustainability The project of design’s engagement with sustainability over the past two decades has been fraught; one, … Continue reading

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Service design for India

Soumitri Varadarajan – Service design for India: The thinking behind the design of a local curriculum | Re-public: re-imagining democracy – english version It was in the 1970s, a full ten years after the new design schools had been set … Continue reading

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What is the Service Design Research initiative?

What’s SDR « Service Design Research It aims to collectively build an understanding and foster a dialogue on where ideas and concepts of Service Design have come from, how these evolved over the last two decades as well as report … Continue reading

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Curriculum Design

Just some eye candy on this subject – Papanek’s sketch. I made the draft for three curricula – courses in Social Design, Service Design and Social Innovation. I am imagining that at this point the object trajectory of design is … Continue reading

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Soumitri Varadarajan Keynote Address

Conversations 48 deg C – a two day symposium brought together Indian and international experts on ecology, urban space, architecture and public art. Keynote: Soumitri Varadarajan, RMIT Response: Sanjay Prakash, Energy Conscious Architect Chair: Ashok Lall, Urban Planner Architect Provocateurs … Continue reading

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Saffer new book

Saffer on Service Design and how it just vaporises when you touch it! Dissolving Service Design I’m starting a revision of my book Designing for Interaction. It’s about three years old now, and lots of things, including my own perspective … Continue reading

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A New School for India

Imagine a country where by many estimates 70% of the population is rural – with poor access to work, services and the benefits of technology. Where life in a sense is a curious mix of the ancient ways-practices and contemporary … Continue reading

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You may already practice service design

Service design is old – and many different people do it. But the time has come to move from ‘need’ driven initiatives – which are also called social innovations – to a more ‘systematic approach’. For social innovations and disruptive … Continue reading

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What kind of people work in service design

Some people with a design background work in service design. I have posted the engine ‘people’ page here to give a slice of profession specializations – Product Design and Graphic design in particular. Engine Service Design | About us Engine … Continue reading

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start tackling problems and pushing through ideas together

Emergence 2007 » Blog Archive » What People Are Saying About the Emergence Conference One of the big pushes coming out of the conference was to start continuing the conversations we’ve had over the past three days so that we … Continue reading

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Daily Dump

Composting Service in Bangalore India. By Poonam Bir – a designer, graduate of NID. home | Daily Dump Daily Dump offers a range of products and services that help compost at home.It also provides solutions and knowledge through an open … Continue reading

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Daily Dump

Composting Service in Bangalore India. By Poonam Bir – a designer, graduate of NID. home | Daily Dump Daily Dump offers a range of products and services that help compost at home.It also provides solutions and knowledge through an open … Continue reading

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India in rush to build toilets

India in rush to build toilets | theage.com.au INDIA has a massive plumbing problem. More than half a billion citizens don’t have a toilet and the country needs to build 78 new ones every minute over the next four years … Continue reading

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These systems helped people kick ass

This is for you if you have been following ‘another take on service design’ that I promised a few posts ago. I am building an argument that service design as it has come about – CMU/RED and all that stuff … Continue reading

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If They Build a Medical Home, Will the Docs Come?

Disease Management Care Blog: If They Build a Medical Home, Will the Docs Come? Among its many admittedly good qualities, the patient centered medical home (PCMH) has been lauded as the means to resuscitate, re-engineer or revive primary care. The … Continue reading

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Thinking about services that starts with the individual not the organisation

In View – NHS board level development team The report argues that it is time to “move from an NHS that has rightly focused on increasing the quantity of care to one that focuses on improving the quality of care”. … Continue reading

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£200 000 for Public Service Design

£200 000 for Public Service Design « Redjotter’s Weblog Designers are being sought to improve public services. “The Department for Innovation, Universities & Skills has put forward an initial £200 000 to support the Design Council’s Public Services by Design … Continue reading

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The Membership Project

About the Membership Project | The Membership Project The Membership Project explores how the social web and other factors are changing the ways in which we may belong to groups and organisations. We believe that these changes will have major … Continue reading

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Is this the real story of service design?

This is what the wikipedia says about service design. But I see this as just one strain – this is when product designers took their methodology into the design of services. And they needed to do this when they realised … Continue reading

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On service design in the public sector

On service design in the public sector « nicomorelli November 18, 2008 A podcast of a presentation of Sophia Parker, from Demos, illustrates the challenges of service design in the public sector. The presentation introduces a publication “the Journey to … Continue reading

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Design today

Walking to work today I thought of design today as having three key energies – the technological, the artistic and the social – and that every design project or orientation (curriculum too) as a combination of how each of these … Continue reading

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Service design as a growing discipline

Design Council | About design | Design disciplines | Service design Business and management courses are fast-growing areas in education and increasingly, courses or modules in these courses are being included that show how to manage products and services. The … Continue reading

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Using design to crack society’s problems

Putting people first » Using design to crack society’s problems Hilary Cottam Hilary Cottam is the 2005 UK Designer of the Year and former director of RED [archive site], the meanwhile closed innovation unit of the UK Design Council. I … Continue reading

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A Tale of Two Diabetics

Disease Management Care Blog: A Tale of Two Diabetics Meet Homer. His appetite for doughnuts and aluminum wrapped carbonated carbohydrate-rich beverages has finally caught up with him. His doctor has told him that he’s overweight and has diabetes mellitus. An … Continue reading

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